16. Charging for document storage

    1. A solicitor must not charge:
      1. for the storage (either physical, electronic or otherwise) of documents, files or other property on behalf of clients or former clients of the solicitor or law practice (or predecessors in practice); or
      2. for retrieval from storage of those documents, files or other property,
        UNLESS the client or former client has consented to such charge being made.

Guidance statements

This Guidance Statement provides assistance to solicitors in complying with their ethical duties when dealing with the transfer of files to another practitioner or their client. *Updated 22 October 2024