11. Conflict of duties concerning current clients

11.1 A solicitor and a law practice must avoid conflicts between the duties owed to two or more current clients.

Duty of loyalty

11.2. If a solicitor or a law practice seeks to act for two or more clients in the same or related matters where the clients’ interests are adverse and there is a conflict or potential conflict of the duties to act in the best interests of each client, the solicitor or law practice must not act, except where permitted by Rules 11.3, and 11.4.

11.3. Where a solicitor or law practice seeks to act in the circumstances specified in Rule 11.2, the solicitor may, subject always to each solicitor discharging their duty to act in the best interests of their client, only act if each client:

11.3.1. is aware that the solicitor or law practice is also acting for another client; and

11.3.2. has given informed consent to the solicitor or law practice so acting.

Duty of confidentiality

11.4. In addition to Rule 11.3, where a solicitor or a law practice acts for two or more clients in the same or related matters and the solicitor or law practice is in, or comes into, possession of information which is confidential to one client (the first client) which might reasonably be concluded to be material to the other client’s or clients’ matter and detrimental to the interests of the first client if disclosed, the solicitor and the solicitor's law practice may not act or continue to act for the other client or clients unless each client’s informed consent:

11.4.1 permits the disclosure and use of that information for the benefit of the other client or clients; or

11.4.2. requires the establishment and maintenance at all times of an effective information barrier to protect the confidential information of each client.

Actual conflict arising between current clients in the course of a matter

11.5. If a solicitor or a law practice acts for more than one client in a matter and, during the course of the conduct of that matter, an actual conflict arises between the duties owed to two or more of those clients, the solicitor or law practice may only continue to act for one of those clients (or for two or more of those clients between whom there is no conflict) in the following exceptional circumstances:

11.5.1. any client for whom the solicitor or law practice ceases to act has given informed consent to the solicitor or law practice continuing to act for the remaining clients; and

11.5.2. the duty of confidentiality owed to all of the clients, both those for whom the solicitor or law practice ceases to act and those for whom the solicitor or law practice continues to act, is not put at risk.

Guidance statements

This guidance statement looks at the ethical issues practitioners should consider when acting for or on behalf of an insured on the instructions of an insurer. *Updated 24 October 2024

This Guidance Statement considers conflicts of interest regarding multiple co-accused in criminal proceedings. *Updated 22 October 2024

This Guidance Statement considers conflicts of interest regarding the representation of multiple employees, at different positions within a company’s chain of responsibility, in Work Health and Safety investigations and the ethical obligations that arise when employees are compelled to participate in interviews under the Work Health Safety Act 2011 (Qld). *Updated 22 October 2024